- – Maintain accurate financial records using QuickBooks and Sage 300.
- – Process accounts payable and receivable, ensuring timely and accurate billing.
- – Perform bank reconciliations and prepare financial documentation for reporting.
- – Provide technical assistance for hardware and software issues via multiple channels.
- – Log and track support requests in the Help Desk ticketing system for documentation.
- – Assist with user onboarding and offboarding, including hardware setup and account creation.
- – Own administrative tasks, transforming convoluted processes into efficient systems.
- – Build and maintain processes in Monday.com, Slack, and Google Workspace for efficiency.
- – Manage office logistics, including organization, supply restocking, and general upkeep.