- – Provide technical assistance for hardware and software issues via multiple channels.
- – Log and track support requests in the Help Desk ticketing system for documentation.
- – Assist with user onboarding and offboarding, including hardware setup and account creation.
- – Greet patients and manage front desk operations with professionalism and care.
- – Schedule appointments and handle multi-line phone systems efficiently.
- – Perform venipuncture and maintain confidentiality of patient information.
- – Maintain accurate financial records using QuickBooks and Sage 300.
- – Process accounts payable and receivable, ensuring timely and accurate billing.
- – Perform bank reconciliations and prepare financial documentation for reporting.