- – Answer and direct phone calls, emails, and other correspondence efficiently.
- – Schedule appointments, manage calendars, and coordinate travel arrangements.
- – Maintain filing systems, assist with bookkeeping, and prepare documents accurately.
- – Deliver exceptional guest service through personalized attention and teamwork.
- – Resolve guest concerns by actively listening and identifying effective solutions.
- – Process customer reservations efficiently while maintaining high quality standards.
- – Supervise senior accounting team to ensure accuracy and timely reporting.
- – Prepare monthly financial reports for 15-20 clients while managing budgets.
- – Engage directly with clients and lead year-end audits and team mentorship.