- – Develop and execute annual marketing plans aligned with organizational goals.
- – Lead end-to-end marketing campaigns across digital, print, and social channels.
- – Track KPIs and optimize strategies for client acquisition and brand awareness.
- – Deliver exceptional guest service through personalized attention and teamwork.
- – Resolve guest concerns by actively listening and identifying effective solutions.
- – Process customer reservations efficiently while maintaining high quality standards.
- Develop accurate and competitive project estimates.
- Provide strategic insight and technical expertise.
- Mentor team members to improve estimating skills.