- – Answer and direct phone calls, emails, and other correspondence efficiently.
- – Schedule appointments, manage calendars, and coordinate travel arrangements.
- – Maintain filing systems, assist with bookkeeping, and prepare documents accurately.
- – Develop and implement health protection policies and guidelines for programs.
- – Analyze scientific evidence to inform decision-making on disease prevention strategies.
- – Collaborate with stakeholders to enhance health protection outcomes across sectors.
- – Process and authorize member transactions, ensuring accuracy and compliance.
- – Communicate with plan members about entitlements and provide excellent service.
- – Supervise and train Plan Member Services team, enhancing performance and efficiency.