- Bilinguisme en anglais et français requis pour communication efficace.
- Gérer les dossiers de plaintes et soutenir les avocats du service.
- Diplôme en aide administrative ou juridique et 2 ans d'expérience.
- – Process and authorize member transactions, ensuring accuracy and compliance.
- – Communicate with plan members about entitlements and provide excellent service.
- – Supervise and train Plan Member Services team, enhancing performance and efficiency.
- – Provide individualized coaching to develop action-oriented employment plans.
- – Facilitate workshops and training on job readiness and workplace expectations.
- – Collaborate with employers to identify job opportunities and support placements.