- – Travel to seafood facilities to deploy and configure Mabel System solutions
- – Train staff on system usage and troubleshoot devices like tablets and scanners
- – Relay product feedback and improve onboarding materials for new customers
- – Provide first- and second-level ERP application support, troubleshooting issues.
- – Monitor customer case portal, triage support tickets, and route as needed.
- – Assist with ERP implementation, testing, reporting, and end-user training.
- – Create a welcoming atmosphere, ensuring exceptional service for every customer.
- – Recommend books and beverages tailored to individual customer interests and tastes.
- – Assist with sales transactions, merchandising, and bar-side operations during peak hours.