- Résoudre incidents TI et fournir soutien aux utilisateurs finaux.
- Expérience de 3-5 ans en TI, certifications CompTIA souhaitées.
- Excellentes compétences en communication et service à la clientèle.
- – Manage product delivery through backlog grooming, sprint planning, and coordination.
- – Define and prioritize epics, user stories, and acceptance criteria for features.
- – Analyze data and user research to inform product direction and decision-making.
- – Coordinate delivery of HEALTHI and wHealth MedPath programs to exceed client expectations.
- – Organize and track program documentation while managing stakeholder communications.
- – Support strategy development and monitor program performance using project management tools.