- – Design scalable Spatial Cloud architectures integrating datasets and applications.
- – Collaborate with customers to implement spatial intelligence systems effectively.
- – Develop APIs and data pipelines to connect spatial data with operational systems.
- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- – Provide technical assistance for hardware and software inquiries via multiple channels
- – Install and configure workstations, assisting with user account setups and offboarding
- – Log support requests and maintain IT documentation for device lifecycle management