- – Leads technical integration of AI/ML training content into partner LMS platforms.
- – Collaborates with partners to ensure smooth LMS setup and content deployment.
- – Develops engaging e-learning modules using rapid authoring tools and design methods.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on product knowledge and sales techniques to boost performance.
- – Oversee daily operations, ensuring compliance and maintaining store presentation standards.
- – Support optimization and standardization of project management processes.
- – Monitor project planning, delivery efficiency, and adherence to best practices.
- – Oversee enterprise risk management and project controls implementation activities.