- – Deliver exceptional guest service through attentive listening and problem-solving.
- – Process customer reservations efficiently while maintaining high quality standards.
- – Collaborate with team members to enhance service delivery and guest satisfaction.
- – Supervise senior accounting team to ensure accuracy and timely reporting.
- – Prepare monthly financial reports for 15-20 clients while managing budgets.
- – Engage directly with clients and lead year-end audits and team mentorship.
- – Operate dishwashing equipment and sanitize cookware, utensils, and kitchen tools.
- – Maintain cleanliness in kitchen, dining areas, washrooms, and staff spaces.
- – Follow sanitation protocols and assist kitchen staff with non-cooking tasks.