- – Monitor investigative timelines for police agency complaint investigations.
- – Review and investigate public complaints, mediating resolutions as needed.
- – Administer the Office, ensuring compliance with legislation and due process.
- – Enter and maintain data in organizational databases, ensuring accuracy and completeness.
- – Organize and digitize records, maintaining electronic and physical filing systems.
- – Prepare reports and assist with administrative tasks across multiple departments.
- – Serve as the welcoming face and voice of the firm, ensuring client comfort.
- – Manage client intake processes and maintain an exceptional client journey.
- – Utilize technology for scheduling, file management, and effective communication.