- – Review intake forms and create file opening memos for new cases.
- – Request and manage medical, liability, and employment documentation efficiently.
- – Communicate professionally with clients, witnesses, and opposing counsel daily.
- – Welcome and assist customers with inquiries, order pickups, and communications.
- – Manage phone calls, emails, and follow-ups to ensure timely customer support.
- – Maintain organized records and update customer information in systems accurately.
- – Receives and directs calls, providing information or referrals as needed.
- – Prepares work schedules and manages meeting agendas for the unit.
- – Collects and analyzes data, creating recordkeeping systems for reporting.