Office Emplois
- – Greet and check in patients, ensuring a smooth front desk operation.
- – Schedule, confirm, and reschedule appointments while managing patient inquiries.
- – Record patient vitals and update charts in Accuro EMR, maintaining data accuracy.
- – Manage major incidents, ensuring timely resolution and adherence to SLAs/SLOs.
- – Implement solutions to enhance customer experience and eliminate recurring issues.
- – Facilitate communication among teams, providing leadership during escalations.
- – Leads client meetings to advance machine learning projects and provide guidance.
- – Mentors junior team members, fostering collaboration and professional growth.
- – Conducts research to translate academic findings into practical industry solutions.