- – Direct and coordinate aerial wildfire suppression operations and airspace management.
- – Conduct aerial reconnaissance and provide clear radio communications post-mission.
- – Develop and deliver training for Air Attack Officers and wildfire management staff.
- Lead and develop Service Desk team; manage performance and training.
- Oversee daily operations, incident management, and user communications.
- Implement ITIL best practices; enhance service delivery and reporting.
- – Maintain accurate financial records using QuickBooks and Sage 300.
- – Process accounts payable and receivable, ensuring timely and accurate billing.
- – Perform bank reconciliations and prepare financial documentation for reporting.