- – Develop strategic solutions to achieve measurable business outcomes for clients.
- – Create and edit compelling materials, ensuring alignment with Canadian Press Style.
- – Manage project plans, schedules, and budgets to deliver high-quality client projects.
- – Create a welcoming customer experience and assist with product selection.
- – Lead team during shifts, providing direction and coaching on service skills.
- – Manage opening/closing duties, including cash handling and store organization.
- – Manage IT support requests and prioritize issues using Jira Service Management.
- – Execute hardware procurement, configuration, and asset management for Canadian staff.
- – Provision and deprovision user accounts across Okta and Google Workspace securely.