- – Provide technical assistance for hardware and software inquiries via multiple channels
- – Install and configure workstations, assisting with user account setups and offboarding
- – Log support requests and maintain IT documentation for device lifecycle management
- – Develop detailed structural engineering documents using AutoCAD for bridge designs.
- – Collaborate with engineers to refine design concepts and perform structural calculations.
- – Assist in field investigations and bridge condition assessments to inform design processes.
- – Initiate contact with potential customers through inbound and outbound inquiries
- – Conduct discovery calls to understand customer needs and route opportunities
- – Maintain and grow prospect database while collaborating on online demos