- – Respond to inquiries promptly via phone, email, and online platforms.
- – Lead engaging apartment showings, matching prospects with suitable homes.
- – Coordinate application screening, lease preparation, and move-in logistics.
- – Own client relationships, ensuring optimal use of compliance platforms and services.
- – Drive onboarding and adoption, leading client webinars and success meetings.
- – Troubleshoot technical issues, translating details for client IT and operations teams.
- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence