- – Welcome and assist customers with inquiries, order pickups, and communications.
- – Manage phone calls, emails, and follow-ups to ensure timely customer support.
- – Maintain organized records and update customer information in systems accurately.
- – Build supportive relationships with youth to foster healing and growth.
- – Support youth in emotional regulation, crisis management, and conflict resolution.
- – Maintain a safe, structured environment while facilitating daily routines and activities.
- – Respond to client inquiries, providing clear solutions for data and platform issues.
- – Log and track client issues, coordinating with technical teams for effective resolution.
- – Develop understanding of financial data products to enhance client onboarding and support.