- – Act as primary contact for customers, addressing inquiries and documenting needs.
- – Coordinate service requests, manage technician schedules, and monitor job progress.
- – Prepare accurate work orders, ensuring clear communication with customers and technicians.
- – Coordinate delivery of HEALTHI and wHealth MedPath programs to exceed client expectations.
- – Organize and track program documentation while managing stakeholder communications.
- – Support strategy development and monitor program performance using project management tools.
- – Welcome customers warmly while ensuring a safe and compliant environment.
- – Manage customer flow and direct inquiries to Budtenders during peak hours.
- – Resolve conflicts calmly using de-escalation techniques and sound judgment.