- – Respond to inquiries promptly via phone, email, and online platforms.
- – Lead engaging apartment showings, matching prospects with suitable homes.
- – Coordinate application screening, lease preparation, and move-in logistics.
- – Welcome and assist customers with inquiries, order pickups, and communications.
- – Manage phone calls, emails, and follow-ups to ensure timely customer support.
- – Maintain organized records and update customer information in systems accurately.
- – Create personalized guest experiences and provide thoughtful product recommendations.
- – Coach team members on cannabis knowledge, sales techniques, and customer service.
- – Manage daily store operations, including cash handling, merchandising, and compliance.