- – Respond to client inquiries, providing clear solutions for data and platform issues.
- – Log and track client issues, coordinating with technical teams for effective resolution.
- – Develop understanding of financial data products to enhance client onboarding and support.
- – Build supportive relationships with youth to foster healing and growth.
- – Support youth in emotional regulation, crisis management, and conflict resolution.
- – Maintain a safe, structured environment while facilitating daily routines and activities.
- – Act as primary contact for customers, addressing inquiries and documenting needs.
- – Coordinate service requests, manage technician schedules, and monitor job progress.
- – Prepare accurate work orders, ensuring clear communication with customers and technicians.