- – Design and own distributed architecture for DGGS as a referencing layer.
- – Drive end-to-end system design decisions with full accountability for tradeoffs.
- – Build spatial indexing infrastructure for real-time, cross-scale data access.
- Lead and develop Service Desk team; manage performance and training.
- Oversee daily operations, incident management, and user communications.
- Implement ITIL best practices; enhance service delivery and reporting.
- – Welcome customers and create a positive, inclusive in-store experience.
- – Process orders accurately using POS systems and handle cash with care.
- – Share product knowledge and support responsible cannabis purchasing decisions.