- – Facilitate engaging programs that promote friendship, growth, and fun.
- – Provide individualized support, including personal care and mobility assistance.
- – Coordinate community outings and travel experiences, ensuring participant safety.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.
- – Manage IT support requests and prioritize issues using Jira Service Management.
- – Execute hardware procurement, configuration, and asset management for Canadian staff.
- – Provision and deprovision user accounts across Okta and Google Workspace securely.