- Assist in coffee roasting process
- Maintain roasting equipment
- Manage inventory and production planning
- – Troubleshoot and repair mechanical, electrical, pneumatic, and hydraulic systems.
- – Perform preventive and corrective maintenance to ensure equipment reliability.
- – Identify and implement opportunities for efficiency and quality improvements.
- – Provide technical assistance for hardware and software inquiries via multiple channels
- – Install and configure workstations, assisting with user account setups and offboarding
- – Log support requests and maintain IT documentation for device lifecycle management