- – Initiate contact with potential customers through inbound and outbound inquiries
- – Conduct discovery calls to understand customer needs and route opportunities
- – Maintain and grow prospect database while collaborating on online demos
- – Build respectful, supportive relationships with youth in residential programs.
- – Support daily routines, including school, recreation, and life skills development.
- – Maintain a safe environment while managing emotions and resolving conflicts.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.