- – Develop and grow wholesale floral sales with existing and new customers.
- – Provide expert guidance on floral products, trends, and seasonal assortments.
- – Collaborate with teams to ensure customer expectations are met from order to delivery.
- – Manage and execute life science programs to enhance client engagement and success.
- – Collaborate with stakeholders to ensure timely delivery of projects and resources.
- – Develop evaluation metrics to assess program effectiveness and drive improvements.
- – Provide first- and second-level ERP application support, troubleshooting issues.
- – Monitor customer case portal, triage support tickets, and route as needed.
- – Assist with ERP implementation, testing, reporting, and end-user training.