- – Maintain and update standard operating procedures and operational manuals.
- – Prepare and analyze retail performance reports to identify trends and gaps.
- – Coordinate cross-functional projects, ensuring clear communication and timelines.
- – Create a welcoming atmosphere, ensuring exceptional service for every customer.
- – Recommend books and beverages tailored to individual customer interests and tastes.
- – Assist with sales transactions, merchandising, and bar-side operations during peak hours.
- Résoudre rapidement les problèmes informatiques des utilisateurs finaux.
- Concevoir et maintenir l'infrastructure TI pour une performance optimale.
- Collaborer et former l'équipe tout en gérant les priorités efficacement.