- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- – Build respectful, supportive relationships with youth to foster growth and healing.
- – Support daily routines, including school, recreation, and life skills development.
- – Maintain a safe, structured environment while managing emotions and resolving conflicts.
- Facilitate process hazard analysis (PHA, HAZOPs, what-if/checklist, FMEA, and human factors
- Support asset integrity, ensure equipment is designed to code, inspected, tested, maintained
- Manage change program, review changes, assess safety impacts, update safeguards