- – Provide technical assistance for hardware and software inquiries via multiple channels
- – Install and configure workstations, assisting with user account setups and offboarding
- – Log support requests and maintain IT documentation for device lifecycle management
- Résoudre rapidement les problèmes informatiques des utilisateurs finaux.
- Concevoir et maintenir l'infrastructure TI pour une performance optimale.
- Collaborer et former l'équipe tout en gérant les priorités efficacement.
- Support automation team with test script development and execution
- Gain hands-on experience in API testing, SQL, and Git/GitLab
- Collaborate effectively and demonstrate strong analytical skills