- – Provide technical assistance for hardware and software inquiries via multiple channels
- – Install and configure workstations, assisting with user account setups and offboarding
- – Log support requests and maintain IT documentation for device lifecycle management
- Résoudre incidents TI et fournir soutien aux utilisateurs finaux.
- Expérience de 3-5 ans en TI, certifications CompTIA souhaitées.
- Excellentes compétences en communication et service à la clientèle.
- – Own and enhance website content, messaging, and user experience for growth.
- – Develop and execute content strategies, including blogs, guides, and webinars.
- – Lead SEO initiatives to boost organic traffic, rankings, and brand visibility.