- – Provide first- and second-level ERP application support, troubleshooting issues.
- – Monitor customer case portal, triage support tickets, and route as needed.
- – Assist with ERP implementation, testing, reporting, and end-user training.
- – Manage and execute life science programs to enhance client engagement and success.
- – Collaborate with stakeholders to ensure timely delivery of projects and resources.
- – Develop evaluation metrics to assess program effectiveness and drive improvements.
- – Build supportive relationships with youth to foster healing and growth.
- – Support youth in emotional regulation, crisis management, and conflict resolution.
- – Maintain a safe, structured environment while facilitating daily routines and activities.