- – Provide technical assistance for hardware and software inquiries via multiple channels
- – Install and configure workstations, assisting with user account setups and offboarding
- – Log support requests and maintain IT documentation for device lifecycle management
- – Coordinate delivery of HEALTHI and wHealth MedPath programs to exceed client expectations.
- – Organize and track program documentation while managing stakeholder communications.
- – Support strategy development and monitor program performance using project management tools.
- Lead and develop a high-performing cybersecurity team for Medavie.
- Drive enterprise cybersecurity initiatives and oversee operations effectively.
- Build relationships with stakeholders to integrate security into business.