- – Coordinate delivery of HEALTHI and wHealth MedPath programs to exceed client expectations.
- – Organize and track program documentation while managing stakeholder communications.
- – Support strategy development and monitor program performance using project management tools.
- – Monitor and respond to IT tickets, providing Tier 1 support to users.
- – Install software, execute system updates, and troubleshoot Microsoft 365 issues.
- – Maintain hardware inventory and document troubleshooting steps and resolutions.
- – Build supportive relationships with youth to foster healing and growth.
- – Support youth in emotional regulation, crisis management, and conflict resolution.
- – Maintain a safe, structured environment while facilitating daily routines and activities.