- – Provide exceptional customer service to create a premium dining experience.
- – Maintain extensive product knowledge to inform and engage guests effectively.
- – Ensure cleanliness and safety by performing daily cleaning and opening procedures.
- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- – Provide technical assistance for hardware and software inquiries via multiple channels
- – Install and configure workstations, assisting with user account setups and offboarding
- – Log support requests and maintain IT documentation for device lifecycle management