- – Deliver technical support for Windows, Office, and firm-specific applications.
- – Troubleshoot and resolve hardware, software, and network issues for users.
- – Maintain IT asset inventories and manage equipment deployments and moves.
- – Manage product delivery through backlog grooming, sprint planning, and coordination.
- – Define and prioritize epics, user stories, and acceptance criteria for features.
- – Analyze data and user research to inform product direction and decision-making.
- – Develop and execute communications and marketing strategies for Venn Innovation.
- – Create and manage content for social media, newsletters, and digital channels.
- – Plan and coordinate events to engage entrepreneurs and strengthen community ties.