- – Manage product delivery through backlog grooming, sprint planning, and coordination.
- – Define and prioritize epics, user stories, and acceptance criteria for features.
- – Analyze data and user research to inform product direction and decision-making.
- – Design scalable Spatial Cloud architectures integrating datasets and applications.
- – Collaborate with customers to implement spatial intelligence systems effectively.
- – Develop APIs and data pipelines to connect spatial data with operational systems.
- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence