- – Manage IT support requests and prioritize issues using Jira Service Management.
- – Execute hardware procurement, configuration, and asset management for Canadian staff.
- – Provision and deprovision user accounts across Okta and Google Workspace securely.
- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- – Execute menu items and maintain quality control in a fast-paced kitchen.
- – Direct culinary operations, ensuring cleanliness and organization during shifts.
- – Train and develop team members while managing staffing and scheduling needs.