- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on product knowledge and sales techniques to boost performance.
- – Oversee daily operations, ensuring compliance and maintaining store presentation standards.
- – Process high-volume vendor invoices and ensure accurate GL coding.
- – Coordinate with vendors and internal teams to resolve payment inquiries.
- – Prepare AP aging reports and assist with month-end close activities.
- – Initiate contact with potential customers through inbound and outbound inquiries
- – Conduct discovery calls to understand customer needs and route opportunities
- – Maintain and grow prospect database while collaborating on online demos