- Baccalauréat en RH ou domaine connexe, avec rotations en RH.
- Excellentes compétences en communication et en relations interpersonnelles.
- Esprit analytique, orienté données, et capacité à innover avec l'IA.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on product knowledge and sales techniques to boost performance.
- – Oversee daily operations, ensuring compliance and maintaining store presentation standards.
- – Maintain cloud and on-prem environments, network configurations, and user accounts
- – Resolve urgent tickets swiftly, ensuring continuity for mission-critical operations
- – Support teams with troubleshooting, training, and documentation of IT workflows