- Bilingual communication skills in English and French for customer support.
- Proactively resolve customer inquiries and ensure satisfaction promptly.
- Strong organizational skills and attention to detail in a fast-paced setting.
- – Greet patients and provide professional reception and support services.
- – Schedule appointments and manage patient inquiries and communications.
- – Process payments, maintain records, and ensure accurate office inventory.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.