- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge for success.
- – Oversee daily operations, ensuring compliance and maintaining store standards.
- – Installs and administers computer and server-based applications for users.
- – Troubleshoots network issues and provides helpdesk support to staff and outlets.
- – Manages VMWare environment and maintains licenses for software applications.
- Diriger l'élaboration de stratégies de formation alignées sur les priorités.
- Superviser le portefeuille de formation, de l'identification à l'amélioration.
- Établir des partenariats pour transformer les besoins en solutions d'apprentissage.