- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on product knowledge and sales techniques to boost performance.
- – Oversee daily operations, ensuring compliance and maintaining store standards.
- – Initiate and lead planning and execution of renovation projects across properties.
- – Coordinate communication between internal teams, contractors, and design consultants.
- – Monitor site progress, ensuring compliance with safety standards and project timelines.
- – Enforce Elevator and Lifts Act through inspections and compliance assessments.
- – Review design drawings for elevators and amusement rides to ensure code compliance.
- – Conduct investigations of incidents and prepare detailed activity reports.