- – Facilitate structured curriculum and process groups for client engagement.
- – Conduct individual counselling sessions to support recovery and skill development.
- – Maintain accurate clinical records and report statistics on client activities.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.
- – Provide exceptional customer service by answering inquiries and assisting bookings.
- – Coordinate travel logistics, including documents, itineraries, and supplier communications.
- – Support daily operations and assist with marketing materials and office projects.