- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.
- – Lead daily operations of the Industrial Services Department, ensuring quality assurance.
- – Manage multidisciplinary teams, providing technical coordination for industrial projects.
- – Develop client relationships and identify growth opportunities for industrial services.
- – Manage client accounts and serve as the primary contact for account matters.
- – Build trusted relationships with stakeholders to understand business goals and needs.
- – Collaborate with teams to recommend IT solutions and prepare tailored proposals.