- – Coordinate volunteer assignments and ensure smooth market operations each shift.
- – Serve as a resource for volunteers, vendors, and attendees, answering inquiries.
- – Communicate with the Market Manager to adapt operations during changing conditions.
- – Assist participants with daily routines and provide harm reduction information.
- – Foster a safe, welcoming environment while following trauma-informed practices.
- – Monitor client flow and maintain safety, ensuring access to community resources.
- – Model exceptional hospitality to enhance guest and team member experiences.
- – Communicate effectively with guests to ensure high satisfaction and loyalty.
- – Oversee front-of-house operations, driving sales and developing team leaders.