- – Assist participants with daily routines and provide harm reduction information.
- – Foster a safe, welcoming environment while following trauma-informed practices.
- – Monitor client flow and maintain safety, ensuring access to community resources.
- – Develop and execute annual marketing plans aligned with organizational goals.
- – Lead end-to-end marketing campaigns across digital, print, and social channels.
- – Track KPIs and optimize strategies for client acquisition and brand awareness.
- – Model exceptional hospitality to enhance guest and team member experiences.
- – Communicate effectively with guests to ensure high satisfaction and loyalty.
- – Oversee front-of-house operations, driving sales and developing team leaders.