- – Manage and train barista team to ensure quality and exceptional customer service
- – Develop relationships with customers and suppliers to enhance service offerings
- – Maintain inventory, order supplies, and ensure compliance with health regulations
- – Develop and execute annual marketing plans aligned with organizational goals.
- – Lead end-to-end marketing campaigns across digital, print, and social channels.
- – Track KPIs and optimize strategies for client acquisition and brand awareness.
- – Respond to inquiries and guide applicants through the admissions process.
- – Conduct interviews and manage intake paperwork with a trauma-informed approach.
- – Prepare course documents and maintain accurate records for timely reporting.