- – Model exceptional hospitality to enhance guest and team member experiences.
- – Communicate effectively with guests to ensure high satisfaction and loyalty.
- – Oversee front-of-house operations, driving sales and developing team leaders.
- – Develop strategies to drive sales and maximize revenue in restaurant and lounge.
- – Oversee daily operations, ensuring efficiency, inventory control, and cost management.
- – Recruit, train, and schedule staff while managing guest feedback and complaints.
- – Oversee routine maintenance and repairs across multiple properties and facilities.
- – Coordinate renovation projects, including contractor management and resource allocation.
- – Conduct inspections to identify maintenance issues and develop preventative schedules.