- – Manage client accounts and serve as the primary contact for account matters.
- – Build trusted relationships with stakeholders to understand business goals and needs.
- – Collaborate with teams to recommend IT solutions and prepare tailored proposals.
- Lead process redesign initiatives, collaborating with business leaders.
- Develop implementation-ready business requirements and process designs.
- Identify AI and automation opportunities to enhance efficiency and experience.
- – Lead development and execution of commercial strategy and priorities.
- – Negotiate new commercial opportunities and manage existing agreements.
- – Prepare reports and analyses on energy markets and regulatory developments.